Shipping policy
SHIPPING & DELIVERY
Processing & Delivery Times
All orders are processed and shipped within 10–15 business days after purchase.
We work with Packeta and its trusted delivery partners to ensure reliable shipping across regions. Delivery times may vary depending on destination and external factors.
Shipping Rates
Slovakia – €3.00
EU Zone 1 (Bulgaria, Croatia, Czechia, Hungary, Poland, Romania) – €5.00
EU Zone 2 (Austria, Estonia, France, Germany, Greece, Italy, Latvia, Lithuania, Portugal, Slovenia, Spain) – €7.00
EU Zone 3 (Belgium, Denmark, Finland, Ireland, Luxembourg, Netherlands, Sweden) – €12.00
United Kingdom (UK) – €10.00
United States (USA) – €10.00
Production Notice
Some elements of our products, including charms, are carefully assembled by hand.
Because of this, processing times may be longer compared to mass-produced items, especially during busy periods.
We appreciate your patience as each order is prepared with attention and care.
Customs & Import Taxes
For orders shipped outside the European Union (e.g. USA, UK), additional customs duties, VAT, or import taxes may apply.
These charges are not included in the product or shipping price and are the responsibility of the customer.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us at:
We will do our best to assist you as quickly as possible.
Legal Information
By placing an order, you agree to our store policies:
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Refund Policy
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Privacy Policy
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Terms of Service